Frequently Asked Questions

ValveMan.com processes and ships online orders for individuals and businesses located in the United States. We do consider credible international orders, which require a wire transfer paid in full prior to shipment.

To discuss an international order, call 888-825-8800 or email info@valveman.com.

Shipping costs are calculated at checkout based on the items in your order and the delivery destination. For large or heavy orders, freight shipping may apply — contact us for a freight quote on bulk orders.

Nearly all ValveMan orders ship directly from the manufacturer, so lead times vary by product. Each product page shows a shipping estimate that includes the manufacturer's processing time.

For time-critical orders, call 888-825-8800 before ordering and we'll confirm availability and lead time with the manufacturer.

Unused products in their original packaging may be returned within 30 days of delivery; a 40% restocking fee may apply. Special-order and custom items, and valves that have been actuated or assembled to order, are not returnable.

To start a return, contact our team with your order number and the reason for the return, and we'll provide a return authorization and shipping instructions. See our full Return Policy.

Yes! ValveMan offers competitive pricing on bulk and wholesale orders. Whether you're a contractor, distributor, or facility manager, we can provide volume discounts.

Contact our sales team or call 888-825-8800 to discuss pricing for your project.

Choosing the right valve depends on several factors including media type, pressure rating, temperature, pipe size, and connection type. Our team of valve specialists can help you select the right product.

You can also use our CV Calculator to determine the correct valve sizing for your flow control needs.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as Shop Pay, Apple Pay, Google Pay, and PayPal at checkout.

For bulk or wholesale orders, wire transfer may be arranged — contact our sales team at 888-825-8800.

Absolutely. Our valve experts are available Monday through Friday, 8 AM–6 PM ET to help with product selection, technical specifications, and application guidance.

Call 888-825-8800 or email info@valveman.com.

Certifications vary by manufacturer and product line — many of the valves we carry meet industry standards such as ANSI, ASME, and API.

Specific certifications and approvals are listed on individual product pages. If you need certification documentation for a particular product, contact us and we'll provide it.

ValveMan is part of FSW Group, a third-generation, family-owned industrial distribution business, and we've been in the valve business for 60+ years. When you contact ValveMan, you talk to people who know valves — not a call center.

Our team helps engineers, facility managers, and industrial buyers spec the right valve for the application. Learn more on our About Us page.