Shipping Policy
Straight answers about how we do business. If anything here is unclear, our team can walk you through it — call 888-825-8800, Mon–Fri 8AM–6PM ET.
Last updated: July 7, 2026
Domestic orders ship via UPS or “best way” motor freight, as specified by ValveMan. Shipping costs are calculated at checkout based on the items in your order and the destination. Online freight quotes are estimates only and do not include any applicable taxes.
ValveMan ships within the United States. Credible international orders are considered on a case-by-case basis and require a wire transfer of funds paid in full prior to shipment.
Orders can ship collect or with third-party billing — simply provide your shipping instructions and your carrier account number when you order.
Nearly all orders ship directly from the manufacturer. Each product page shows a shipping estimate that includes the manufacturer's processing time. For time-critical orders, call us at 888-825-8800 before ordering so we can confirm availability and timing.
Need to return something? See our Return Policy.
Delivery estimates, delays & FOB terms
All ship dates, transit times, and delivery windows — whether shown at checkout, listed on a product page, or quoted by our team — are estimates only and are not guaranteed. ValveMan is not responsible for delays caused by our manufacturers or suppliers, or for shipping delays caused by the carrier.
All shipments are FOB shipment warehouse. Title and risk of loss pass to the buyer when the goods are tendered to the carrier at the shipping warehouse; any loss or damage occurring in transit is the responsibility of the carrier and must be filed as a claim with that carrier.
Questions?
Call 888-825-8800 or email info@valveman.com.
Business hours: Monday–Friday, 8 AM–6 PM ET.
Questions about this policy?
Our team is happy to walk you through anything on this page before you order.
